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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All E'RSTED products

The group «New Technologies» offers products from the plant E'RSTED: cable reflectometers and bridges, generators of high-voltage pulses, sources of probing pulses, trace detectors and trace detectors, acoustic receivers, search systems, software
  • Cable reflectometers and bridges E'RSTED
    Cable reflectometers and bridges
    RI-407 STRIZH-S, TDR-109 STRIZH-S, etc.
  • Reflectometers-testers E'RSTED
    Reflectometers-testers
    RI-303BM STRIZH et al.
  • High-voltage pulse generators E'RSTED
    High-voltage pulse generators
    ADG-200-2 SKAT-M, etc.
  • Sources of probing pulses E'RSTED
    Sources of probing pulses
    IZI-100, IZI-6M, etc.
  • Tracers and tracerefect detectors E'RSTED
    Tracers and tracerefect detectors
    TDI-05M-3, TDI-MA, TI-05-3, etc.
  • Acoustic receivers E'RSTED
    Acoustic receivers
    THE SUCCESS OF AT-407N, etc.
  • Search complexes E'RSTED
    Search complexes
    RI-407+ADG-200-2, etc.
  • Software E'RSTED
    Software
    ACCORDING TO RI-307USB, etc.

NEW TECHNOLOGIES GROUP

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